Chapter 5 references


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Buchanan, D. A. and Boddy, D. (1992). The Expertise of the Change Agent: Public Performance and Backstage Activity. Hemel Hempstead, UK: Prentice Hall.

Cockman, P, Evans, B. and Reynolds, P. (1992). Client-Centred Consulting – APractical Guide for Internal Advisers and Trainers. London: McGraw-Hill.

Costa, A. L. and Kallick, B. (1993). ‘Through the lens of a critical friend’, in Educational Leadership: New Roles, New Relationships 51(2): 49–51.

‘Critical friends’ (2011). Retrieved 19 April 2015 from www.jiscinfonet.ac.uk/infokits/critical-friends/.

Fullan, M and Scott, G. (2009). Turnaround Leadership for Higher Education. San Francisco: Jossey-Bass/Wiley.

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Kenton, B. and Moody, D. (2003). The Role of the Internal Consultant. Horsham, UK: Roffey Park Institute.

Land, R. (2004). Educational Development Discourse, Identity and Practice. Maidenhead, UK: Open University Press.

Lippitt, G. and Lippitt, R. (1986). The Consulting Process in Action, 2nd Edition. San Francisco: Jossey-Bass/Pfeiffer.

Raelin, Joseph, A. (2003). Creating Leaderful Organizations How to Bring Out Leadership in Everyone. San Francisco: Berrett-Koehler.

Schein, Edgar H. (1987). Process Consultation Vol. 11. Cambridge, MA: Addison-Wesley.

Schein, Edgar H. (1998). Process Consultation Revisited: Building the Helping Relationship. Reading, MA: Addison-Wesley.

Scott, B. and Hascall, J. (2006). ‘Insider or outside: the partnerships of internal and external consultants’, in Biech, E. (Ed.) The 2006 Pfeiffer Annual Consulting, pp.209–222. San Francisco: Pfeiffer.

Seel, R. (2000). ‘Culture and Complexity: New insights on organisational change’, in Organisations and People 7(2): 2–9.

Shrives, L., & Bond, C. (2003). ‘Consultancy in educational development’, in P.Kahn& D. Baume (Eds.), A Guide to Staff & Educational Development (pp. 61–75). London: Routledge.


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